Dear Customer,
We offer a hassle-free exchange policy for your convenience.
Currently, reverse pickup service is not available. Customers are required to courier the product themselves to the nearest courier office at their own expense.
No Return & Exchange on Customized (Add-ons) and Navratri Products (Post-Season / Off-Season).
If the issue or defect is from our side, we will either provide a discount promo code to your Vastra Boutique account or refund the courier charges after the returned product is successfully delivered to us.
If the exchange dress is available in stock, the exchange will be processed within 8–10 working days.
If the dress is not available in stock, customers must select an alternative product/style from our store. Please note that we do not offer refunds; only exchanges are allowed.
For further assistance, please contact our Exchange Department, who will guide you through the process in detail. Kindly send a message on WhatsApp and wait for their response.
Exchange Department Contact Number:
📱 +91 94265 10337
Thank you for your understanding and cooperation.
Warm Regards,
Vastra Boutique Team
For Further details please visit - LINK